td99 Terms and Conditions
Please read these terms and conditions carefully before using the td99 platform. This document forms a legal agreement between you and td99.
These terms and conditions ("Terms") govern all services, features, and content on the td99 platform. By using our website, registering an account, or taking part in any betting or gaming activity, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our platform.
Table of Contents
Eligibility and Account Registration
To register on the td99 platform and use its services, you must meet the following eligibility requirements:
- You must be at least 21 years of age.
- You must be legally entitled to use online betting and gaming services.
- You must confirm that you are opening an account on your own behalf and of your own free will.
- All information provided at the time of registration must be truthful, accurate, and complete.
- Each person may open only one account; creating multiple accounts is prohibited.
Registration Process
During registration, you must provide a valid mobile number and password. We may request identity verification (KYC) information at any time — this may include a national identity card, passport, or other government-issued documents. Failure to provide accurate information may result in the account being suspended or closed.
Account Management and Security
You are fully responsible for maintaining the security of your td99 account. You must comply with the following:
Password Protection
- Do not share your login details with anyone.
- Use a strong and unique password.
- If you believe unauthorized access to your account has occurred, contact our support team immediately.
- Always log out after using a public or shared device.
Account Transfer
Your td99 account may not be transferred, sold, or handed over to another person. The account is for the personal use of the registered user only.
Account Verification
td99 may ask you to complete an identity verification process before withdrawals or when certain limits are exceeded. Cooperation with this process is mandatory.
Deposit and Withdrawal Policy
Deposit Terms
The minimum deposit amount on td99 is ৳100 (for all methods). Accepted payment methods for deposits are: bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (BDT).
- Deposited funds will only be accepted from the registered payment account.
- Using a payment method registered under a third party or another person's name is prohibited.
- It generally takes a few minutes for the deposited amount to be credited correctly.
- If you experience any issues with a transaction, notify us immediately via live chat.
Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5-30 minutes.
- Withdrawals can only be made to the same payment account used for the deposit.
- Any active bonus wagering requirements must be met before making a withdrawal.
- Large withdrawal amounts may be held until identity verification is complete.
- td99 reserves the right to suspend a withdrawal if fraud or unusual activity is suspected.
Bonuses and Promotions
Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳100 is required to receive this bonus. A 25x wagering requirement must be met before the bonus funds can be used.
- The bonus offer is available once per account only.
- Claiming multiple bonuses from one household, device, or IP address is prohibited.
- Making a withdrawal while a bonus is active may result in the bonus being cancelled.
- Bonus wagering may not apply to certain games — separate terms apply to each promotion.
VIP and Cashback Program
td99's VIP program has five tiers. The weekly cashback amount differs for each tier:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.6% weekly cashback.
- Gold: Up to 0.9% weekly cashback.
- Platinum: Up to 1.2% weekly cashback.
- Diamond: Up to 1.5% weekly cashback.
Advancement through VIP tiers is determined by gaming activity and contribution to the platform. Cashback is generally added to the account each week.
Other Promotions
td99 periodically runs various special offers, tournaments, and seasonal promotions. Separate terms and conditions will apply to these promotions, and td99 reserves the right to change or cancel them at any time.
Betting Rules
General Betting Rules
The following general rules apply when betting on td99:
- Once a bet is confirmed, it cannot be changed or cancelled.
- td99 reserves the right to void any bet accepted incorrectly due to a technical error.
- If an event is cancelled, the bet amount will be refunded, though separate rules may apply.
- Odds in live betting may change at any time.
Cricket Betting
Specific rules apply to each tournament for betting on international cricket, including BPL, IPL, T20 World Cup, and ICC tournaments. If a match is suspended mid-game or cancelled due to rain, the sportsbook's general rules will be followed.
Casino Games
Each game in live casino and slots has its own rules and game mechanics. Both the game provider's rules and td99's general terms and conditions remain in effect. Game providers include Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others.
Prohibited Activities
The following activities are strictly prohibited on the td99 platform:
- Money laundering or any illegal financial activity.
- Using bots, software, or automated methods to place bets.
- Attempting to gain bonus benefits by creating multiple accounts.
- Betting on behalf of another person or using a third party's funds.
- Attempting to exploit technical errors or vulnerabilities in the platform.
- Colluding or engaging in dishonest arrangements with other players when betting.
- Attempting to introduce hacking, viruses, or malicious code into the platform.
- Operating an account under a false identity or in another person's name.
Personal Information and Privacy
td99 gives the highest importance to the privacy of your personal information. We use SSL encryption technology to keep your information secure.
- Information provided at the time of registration will be used solely for the purpose of providing services and verification.
- Your personal information will not be shared with third parties except where required by law.
- Our servers are secure and encrypted — active measures are taken to prevent unauthorized access by third parties.
For more details, please read our Privacy Policy.
Responsible Gaming
td99 places the highest priority on responsible gaming. We believe that gambling is a form of entertainment, not an addiction.
Self-Limits
You can set your own limits on your account — such as a daily deposit limit, weekly loss limit, or session time limit. These limits help keep you protected.
Self-Exclusion
You may choose to close your account for a set period or permanently. No promotional communications will be sent while self-exclusion is active.
- Only users aged 21 and above may use the platform.
- Do not bet beyond your budget.
- Avoid betting out of emotion or to chase losses.
- If you feel you have a problem, get support through our 24/7 live chat.
For more information, visit our Responsible Gaming page.
Limitation of Liability
td99 accepts no legal liability for the following:
- Any loss caused by internet disconnection or technical failure.
- Bets lost or voided as a result of technical failure by a third-party game provider.
- Account losses resulting from the user's own negligence or breach of terms.
- Force majeure events — such as service disruptions caused by natural disasters, war, or government directives.
Service Availability
td99 does not guarantee uninterrupted availability of its services. Services may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. In such cases, we will work to restore services as quickly as possible.
Dispute Resolution
In the event of any dispute, td99's decision shall be considered final. However, we will always consider user complaints fairly. Please contact our support team to resolve any disputes.
Account Suspension & Closure
Closure by td99
td99 may suspend or close any account without prior notice under the following circumstances:
- If any provision of these terms and conditions is violated.
- If an account is opened or operated using false information.
- If there is suspicion of fraudulent activity or money laundering.
- In accordance with instructions from a court or government authority.
Closure by the User
You may request our support team to close your account at any time. If active bonus conditions are not met before the account is closed, the bonus balance will be forfeited; however, the original deposit amount is refundable.
Changes to Terms & Conditions
td99 reserves the right to change, amend, or update these terms and conditions at any time. Changes will be considered effective from the moment they are published on this page.
- For significant changes, we will endeavor to notify you via your registered mobile number or through the platform.
- Continued use of the platform after any changes will be considered as your acceptance of the revised terms and conditions.
- You are advised to visit this page regularly.
The Bengali version of these terms and conditions shall be considered the authoritative version. In the event of any ambiguity, td99's interpretation shall be considered final.
Contact Us
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- 24/7 Live Chat — support available in Bengali.
- Email: [email protected]
Our support team is always by your side. We strive to resolve all complaints related to terms and conditions quickly and fairly.